Terms of Service (hereinafter referred to as the «Agreement»)

Licensor means NTGR LLC, which grants the right of Software use (an ordinary (non-exclusive) license) on the terms stipulated herein.

Licensee means an individual or legal entity that has registered in the form prescribed by the Software and to which the Licensor grants the right to use the Software specified herein.

Pipedrive means a service (website) located at https://pipedrive.com and regulated by its own Terms of Service.

Pipedrive User means an entity or individual granted with the authorized rights and privileges to use Pipedrive service.

Software means a program providing ability to configure Pipedrive deals distribution functionality, which is installed on the Licensor’s hardware and software system, and which is accessed through the website https://dd.ntgr.app.

Personal data means any information related to a natural person (data subject). For example, a surname, e-mail or phone number constitute personal data.

Account means an account (a structure containing specific data and information that are collectively related to a single computer software element) which is individualized by the account details specified by the Licensee when registering on the website.

User means an entity or individual who gains access to the Software under the Licensee’s Account. The User gains access to the Software after registering the User Account Details in the Software. The Licensee guarantees that all Users with access to the Software under the Licensee’s Account shall have legally obtained such access. All User actions in the Software using the User Account Details shall be deemed as having been performed on the Licensee’s behalf.

User Account Details means Pipedrive User for accessing the Software that are provided by the end users of the Licensee’s Account.

  1. Procedure for granting the right to use the Software hereunder
    1. The Licensor offers the license after the Licensor install the Software in their Pipedrive account.
    2. The right to use the Software may be granted to the Licensee on a chargeable or non-chargeable basis.
    3. The Licensor may change the terms of the Agreement and its integral parts without the Licensee’s consent. The Licensor shall notify the Licensee of such changes by posting on the Software the new version of the Agreement or its integral parts which have been changed. The Licensee agrees to independently track the changes in the Agreement on the Licensor’s website.
    4. For the Software to function correctly, the user terminal device must meet the following requirements:
      • device type: IBM PC-compatible PCs, digital mobile devices;
      • operating system type and version: Windows, MacOS no older than the two latest versions, for digital mobile devices — iOS, Android no older than the two latest versions;
      • browser type and version: Google Chrome, Opera, Mozilla, Yandex.Browser, Apple Safari for MacOS, Microsoft Edge (based on Chromium) — no older than the two latest versions.
    5. In case of Software failure or errors in Software operation, the Licensee shall send a relevant notification to technical support (e-mail: help@ntgr.app). The Licensor shall process requests received from the Licensee concerning Software errors and/or failure on weekdays (Monday-Friday) during working hours (5 am — 4 pm (UTC)).
  2. WARRANTY DISCLAIMER
    1. EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SOFTWARE IS PROVIDED «AS IS» AND «AS AVAILABLE» AND THE LICENSOR HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE LICENSOR SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING DURING THE COURSE OF DEALING, USAGE, OR TRADE PRACTICE. THE LICENSEE ACKNOWLEDGES THAT THE LICENSOR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. THE LICENSOR IS NOT RESPONSIBLE FOR THE ACCURACY, COMPLETENESS, APPROPRIATENESS, OR LEGALITY OF DATA, USER POSTS, OR ANY OTHER INFORMATION POSTED BY A USER.
  3. Liability of the Parties
    1. The Licensee may not use the following items in any way without the Licensor’s prior written permission:
      • design and program code of the Software;
      • informational, graphic, audio, video, photo and other design and content of the Software made and posted by the Licensor on the Software (including those which are not visible without performing special actions, including unlawful actions).
    2. The items specified in clause 3.1. above are the intellectual property of the Licensor or other rightholders (where the Licensor uses the items on the basis of agreements with such rightholders). The rights to such intellectual property are not the subject of this Agreement.
    3. The Licensee shall be solely responsible for its acts/omissions if such acts/omissions result in infringement of the Licensor’s rights or were aimed at infringing the Licensor’s rights to the intellectual property items specified in clause 3.1. above. Should the Licensee fail to abide by the provisions of clause 3.1 above, the Licensor may immediately terminate the Licensee’s access to the Software.
    4. The Licensor shall not be liable for nonperformance or improper performance of the obligations hereunder, or for possible losses incurred, including, but not limited to, those that result from:
      • the Licensee’s unlawful actions aimed at compromising the information security or normal functioning of the Software;
      • unauthorized actions by third parties to compromise the information security and normal operation of the Software, if the Licensor was unable to anticipate and prevent such actions and their consequences;
      • the absence of, inability to establish, termination of, etc. an Internet connection between the Licensee’s server and the Software server;
      • interruptions in the Software operation, if such interruptions are caused by coding errors, computer viruses or other code fragments in the Software program;
      • investigations and searches by governmental or municipal authorities, or by other authorized agencies, organizations and individuals;
      • a government-established regulatory regime for commercial activities on the Internet that makes it difficult or impossible for the Licensor to fulfill the terms of this Agreement;
      • other circumstances due to acts or omissions by the Licensee or other persons that lead to impairment of the overall situation involving use of the Internet and/or computer equipment compared with the situation that pertained at the time the Agreement was entered into.
    5. The Licensor shall not be responsible for the legality of actions performed by the Licensee in the Software under its Account Details.
    6. The Licensor shall not be liable for losses incurred by the Licensee as a result of the disclosure of information about the Licensee to third parties which occurred through no fault of the Licensor.
    7. All actions performed by a person authorized to use the Software under the Licensee’s credentials will be deemed actions performed by that Licensee. The Licensee shall be solely liable for all its own actions performed using the Software, and for all actions performed by other persons making authorized use of the Licensee’s credentials.
    8. Should the Licensee breach any provisions of this Agreement or applicable law, the Licensor may unilaterally terminate the Agreement extrajudicially by sending the Licensee notice fifteen (15) days prior to the date of termination of the Agreement without compensating the Licensee for any losses.
    9. Should the Licensor breach the representations set forth in clause 3.2. above, the Licensee may unilaterally terminate the Agreement extrajudicially by giving the Licensor fifteen (15) days prior notice without compensation for any losses.
  4. Final provisions
    1. Any disputes arising between the Licensee and the Licensor shall be settled by means of negotiations. Should the Parties fail to reach an agreement through negotiations, the Parties shall use the claim procedure described in clauses 4.2 to 4.7 below for dispute resolution.
    2. The Licensee’s claims shall be accepted and considered by the Licensor only if they are in writing and submitted in the manner prescribed by this Agreement and applicable law.
    3. The Licensee shall send a claim to the Licensor by e-mail to help@ntgr.app. The Licensee’s claim must contain the following information:
      • the substance of the claim;
      • the grounds for the claim;
      • the Licensee’s Account Details that were used to register for the Software;
      • other Licensee data enabling the Licensee to be identified as a business entity.
    4. The Licensor shall not consider anonymous claims, claims sent in breach of the prescribed procedure, claims that do not contain any of the information listed in clause 4.3 above, and claims whose content does not enable the Licensee to be identified.
    5. Subject to compliance with the form of the claim and the terms contained in clause 4.3. above, the Licensor shall consider the claim within ten (10) business days from the date of its receipt by the Licensor and shall send a response to the Licensee’s claim to the e-mail or postal address specified in the claim received by the Licensor from the Licensee.